Overview
These Terms of Service outline the rules and regulations for using the Zesia website and the products and services provided. By accessing or using the Site, you agree to the terms outlined here. If you do not agree with any part of the Terms of Service, you must stop using the Site.
Section 1 - Agreement to Terms
By accessing or using the website shopzesia.com (referred to as "the Site") and its associated services, you agree to comply with and be bound by these Terms of Service and any other policies or guidelines incorporated by reference. If you do not agree to these terms, do not use the Site.
Zesia (referred to as "we," "us," or "our") reserves the right to modify these terms at any time, and changes will be posted on this page. Please review these terms regularly.
Section 2 - Online Store Terms
2.1. Account Creation: To use certain features of the Site, such as placing an order, you may be required to create an account. You agree to provide accurate and complete information and to update it if necessary.
2.2. Product Availability: All products offered through the Site are subject to availability. If a product is out of stock, we will notify you and offer alternatives where possible.
2.3. Pricing and Payment: All prices are listed in USD and are subject to change without notice. Payments must be made in full at the time of purchase through the available payment methods.
Section 3 - Order Processing
Orders placed through the Site are processed promptly. Once an order is placed, we will send you an order confirmation email. Shipment details will be provided once the order has been dispatched.
Section 4 - Shipping and Delivery
4.1. Shipping Method: We offer various shipping options. You can select your preferred method during checkout.
4.2. Delivery Times: Delivery times depend on the shipping method and location. Estimated delivery dates will be provided at the time of purchase.
4.3. Shipping Costs: Shipping costs are calculated based on the destination, weight, and size of your order. You will be informed of the shipping cost before completing your purchase.
4.4. International Shipping: If applicable, international customers are responsible for any customs duties or taxes applied upon entry into their country.
Section 5 - Returns and Refunds
5.1. Return Policy: We accept returns within 30 days from the date of purchase for products that are in new, unused condition. Please refer to our Returns page for more details on how to initiate a return.
5.2. Refund Process: Once we receive and inspect the returned items, we will process your refund to the original payment method within a reasonable time frame.
Section 6 - Products and Services
All products and services provided through the Site are for personal use only. Commercial resale of any items purchased is prohibited unless otherwise specified.
Section 7 - Privacy Policy
We are committed to protecting your privacy. Please review our Privacy Policy, which outlines how we collect, use, and protect your personal information.
Section 8 - User Conduct
8.1. Prohibited Activities: You agree not to engage in any activity that may harm the Site or disrupt its services. This includes, but is not limited to, hacking, spamming, or distributing harmful content.
8.2. Compliance with Laws: You agree to comply with all applicable laws and regulations while using the Site.
Section 9 - Intellectual Property
All content, logos, and images on the Site are the property of Zesia or its licensors and are protected by copyright, trademark, and other intellectual property laws.
Section 10 - Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from the use of the Site, including but not limited to loss of profits, data, or goodwill.
Section 11 - Indemnification
You agree to indemnify and hold Zesia harmless from any claims, damages, or losses arising from your use of the Site or violation of these Terms of Service.
Section 12 - Modifications to the Terms
We reserve the right to modify or update these Terms of Service at any time. All changes will be posted on this page, and the revised version will take effect immediately upon posting.
Section 13 - Termination
We reserve the right to suspend or terminate your access to the Site at any time for any reason, including but not limited to violations of these Terms of Service.
Section 14 - Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which Zesia operates.
Section 15 - Dispute Resolution
Any disputes arising from the use of the Site will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Section 16 - Contact Information
For any questions or concerns regarding these Terms of Service, please contact us at info@shopzesia.com
Section 17 - External Links
The Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.
Section 18 - Force Majeure
We are not liable for failure to perform any obligations due to circumstances beyond our control, such as natural disasters, government actions, or technical failures.
Section 19 - Miscellaneous
These Terms of Service constitute the entire agreement between you and Zesia regarding the use of the Site and supersede any prior agreements or understandings.